We're vigilant so you (and
IT) can focus on other business priorities.
If you're like most
organizations, the "routine but critical" tasks are often
neglected:
Here's How We Can Help:
We are deeply familiar
with these challenges and partner with your IT team to handle
the "routine but critical" so you can
rest assured your customer and business data are secure.
Our solution blends
automation with expert human management. We:
How We Help Your
Business:
We have over 20 years of
experience with IT and managing technical groups of up to 50
people. We are passionate about helping people and businesses
grow and performing at our best to deliver tangible, valuable
results.
Working with SecureSiteIT
is like having a CTO and a DBA on an as-needed basis, plus an
expert system tech who continuously has your (and ITs) back. Pricing is competitive and much more
economical than hiring a junior employee or the costs of an
outage/downtime. We're vigilant so you can focus on other
business priorities.
Your systems need to be up
all the time. When hardware fails, the backup needs to be good
and the recovery plan clear.
Do you have good
backups?
Sure, someone set up a backup plan months or years ago,
but how can you know that it is still working? You don't want
to wait until that backup is needed to find out that it's been
broken for a long time. Checking just today isn't enough –
what if it breaks tomorrow? You need continuous checking.
Is your server healthy?
Disks and storage systems have sufficient space (Windows
hates running out)? No aberrant software using up CPU time?
Again, just checking today isn't enough. These (and more)
should be constantly watched so when something changes, action
can be immediately taken.
Do your SQL Server
applications run slow or hang?
Slow performance and hangs
caused by blocks reduce user satisfaction and confidence in
the system. These problems tend to be intermittent and are not
consistently reported by users. We monitor performance and
blocks to identify problems and then step in as DBA to
resolve.
Does anyone know (or
care) when your server is under attack?
Hacks are a constant threat and systems should be
continuously monitored to help prevent them.
Got ransomware early
warnings?
Most ransomware victims don't find out they're under
attack until most of their data is gone. Good backups are key
to surviving, but down-time and recovery costs are minimized
when the problem is caught early.
We have XYZ Antivirus.
Why isn't that enough? What is a heterogeneous defense?
Preventing attack is certainly advisable and we absolutely do
recommend having traditional Anti-virus/Anti-malware. Much of
the time this is going work well. However, attackers know that
most servers run the common AV software such as Symantec,
Trend, Windows Defender. They're expecting these defenses and
often have exploits to avoid detection. Further, the
attack might originate at an infected workstation or some
other indirect route which bypasses some of your server
defenses. Our systems are intended to detect the behavior
of attacks that slip through. Our methods are different and thus less likely
to be detected by the attacker. Having a heterogeneous
defense (i.e. an unusual one) makes early detection more
likely.
Can't our IT team do
this?
Ideally, your IT team (on-staff or consultants) are keeping an
eagle eye on the above at all times. In reality, IT resources
are always stretched and pressure to complete projects means
the routine (but critical) tasks are often deferred until a
problem occurs. Put another way, chances are that these
critical checks are not happing regularly and systematically –
we go above and beyond to ensure your peace of mind.
Are you replacing our
IT team?
No, we partner with your
IT team to respond and implement a pre-defined action plan
when we find a potential concern. By offloading the monitoring
and detection to us, your IT team is freed up to focus on
other priority projects. Our focus means that the "routine but
critical" gets done properly – all the time.
What IT improvements
can I expect?
Your IT team owns ultimate
resolution of issues we find and overall strategy and plans -
everything other than the routine (but critical) that
SecureSiteIT handles. This means your IT team will have time
to focus on projects that are often back-burnered. We're the
secret sauce to help make your IT team more efficient and
focused and deliver better results.
In our initial success
story examples, we've seen IT teams elevating their game.
They're more aware of the big picture, perform more priority
and backlogged tasks, increase internal responsiveness, and
deliver more results. Management is not just satisfied with
us, but with IT as well. We help make IT perform better!
How does prevention,
early detection, and continuous monitoring reduce costs?
We eliminate or
dramatically reduce costs from:
Lost,
stolen or ransomed data.
Business
down-time when people cannot work.
Executive
time dealing with fallout.
IT
time resolving big issues that could have been caught earlier
and fixed sooner.
What is the response
time? What about Fridays, Nights, Weekends?
The nature of the service
is that it must be as immediate and continuous as possible.
For most tiers, we are not limited to business hours and
provide a near immediate turnaround whenever possible.
At our top tiers, you get
a dedicated phone number and email address for after-hours
priority support, including nights and weekends.
We're thrilled to report
the following findings from two recent case studies
(references available upon request):
These issues were all
identified from two sites - each business already had a
dedicated in-house IT team and/or IT consultants. However,
SecureSiteIT detected and troubleshooted each issue. We worked
in partnership with the IT teams to resolve them. We continue
to provide ongoing detection, monitoring, and support to
prevent or early detect new issues.
We'd love to see how we
can help your business and IT team. Contact us so
we can review your existing system and recovery practices. We
often immediately find issues (or potential improvements) that
impact your data security!
We continually improve our
service by adding and improving our systems and procedures.
Here's a list of monitoring services we offer:
Why Work With Us?
We're initially offering
service to existing clients. In the work we've already
delivered, we hope you have noticed our attention to detail,
sense of urgency, and genuine concern that you have the best
possible results.
We're organized and have
spent the time building systems to meet our standards and help
us continuously perform detection and monitoring. When we find
an anomaly, our experience from many years and across many
systems means we can often help triangulate the cause and best
resolution quickly and efficiently.
We have over 20 years of experience with IT and managing technical groups of up to 50 people. We are passionate about helping people and businesses grow and performing at our best to deliver tangible, valuable results. Working with SecureSiteIT is like having a CTO and a DBA on an as-needed basis, plus an expert system tech who continuously has your (and ITs) back. Pricing is competitive and much more economical than hiring a junior employee. We're vigilant so you can focus on other business priorities.
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| Tiers Comparison | ||||||
| Bronze | Silver |
Gold | Platinum | |||
| SQL Backup Completion Verification | ✔ | ✔ | ✔ | ✔ | ||
| Server Disk Space Verification | ✔ | ✔ | ✔ | |||
| CPU Utilization & Thermal Checks | ✔ | ✔ | ✔ | |||
| Windows Log Counts & Security Log Checks | ✔ | ✔ | ✔ | |||
| SQL Performance Monitoring (Slow/Blocking) | ✔ | ✔ | ||||
| Ransomware Honeypots | ✔ | ✔ | ||||
| Custom Monitoring | ✔ | |||||
| Custom Alerts | ✔ | |||||
| No long term contracts | ✔ | ✔ | ✔ | ✔ | ||
| Alert response during business hours | ✔ | ✔ | ✔ | ✔ | ||
| Alert response during nights/weekends | ✔ | ✔ | ✔ | |||
| Monthly Human Server Checks | ✔ | ✔ | ✔ | |||
| Weekly Human Server Checks | ✔ | ✔ | ||||
| Dedicated phone number/email address for Critical items on nights/weekends | ✔ | ✔ | ||||
| Monthly Subscription | Contact Us | Contact Us | Contact Us | Contact Us | ||
Terms: All
options require setup (billed hourly). Investigation and
work resulting from any alerts or issues is billed
separately. All options do not require a long-term
commitment. Monthly charges quoted reflect monitoring
service for a single server and single database. More
complex environments charged nominally higher.
Please contact us
for further details.
We don't replace the need
for a qualified IT team. We partner with you and
fastidiously stay on top of the "routine but critical" checks
on your infrastructure. Think of us as a supplement to your
internal team - we augment your skillset freeing your IT team
to focus on other business priorities.
Having us share the load frees
you up to focus on more strategic items and projects. We
understand your to-dos and responsibilities outweigh your
available time. Budgets often aren't there to hire more
employees and new employees require training and may not be as
fastidious as needed. We're a lower cost way of solving that
problem. It's like adding a fractional person with specialized
tools.
You choose how we
engage and whether we or you should have initial
ownership on issues. We can notify you and then be a resource
for you if you need it. Or, we can handle routine resolutions
and only bring you in when it's more complex. Either way,
we'll work closely with you and keep you in the loop.
In addition, you get a
second set of eyes on your recovery plan and security setup.
We've seen a lot of systems and have practical solutions based
on what really works. Leverage us to make your
systems better, resilient, and secure.
Elevate your game and
career options. With both internal IT and outside IT
consultants, we've noticed better organization skills (less
employee stress, more projects get off the ground) and a more
consistent, higher quality approach after a SecureSiteIT
engagagement. Management will notice you're performing at a
higher level.
Data loss, backup failure,
hacks, and attacks are stress-inducing words. It's our job to
prevent, detect, and resolve these issues before they become
big fires. Our goal is to be almost invisible. All you should
see is smoother operations and no server problems. Our job is
to help make you look good!
.